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Privacy Policy

Last updated 26 September 2026

This Privacy Policy explains how Mora Digital ("we", "us", "our") collects, uses, and protects your personal data when you use the Proper Jobs apps for iPhone, iPad and Android, and this website. We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018. You can contact us at [email protected].

1. Data we collect

When you create and use a Proper Jobs account, we collect:

  • Account details: your name, email address and password (stored only in encrypted, hashed form).
  • Profile details: your profile photo, bio, phone number (if you choose to add one), the activities you cover and, for instructors, your availability and preferred travel radius.
  • Addresses: the address you enter for your centre or base. We convert it into map coordinates so we can show distances between instructors and centres. The apps do not access your device's location.
  • Qualifications: qualification details, expiry dates and photos of certificates you upload to your instructor profile.
  • Jobs and applications: lesson slots centres post, the slots instructors apply or bid for, rates and bid amounts, bookings, cancellations, and the resulting earnings shown in the app.
  • Reviews: reviews and ratings you give and receive.
  • Notifications: your in-app notifications, your notification preferences and, if you allow push notifications, a push token that identifies your device to Apple's or Google's push service.

When you use the contact form on this website, we collect your name, email address and message so we can reply.

2. How we use your data, and our lawful basis

  • To provide the service: creating your account, matching instructors with centres and lesson slots, managing applications and bookings, and showing reviews. Lawful basis: performance of our contract with you.
  • To send notifications: in-app, push and email notifications about slots, applications, bookings, reminders and account matters. Push notifications are only sent if you allow them, and you can turn individual types off in the app. Lawful basis: contract, and your consent for push notifications.
  • To keep the service safe: approving centre accounts, preventing misuse and suspending accounts that break our terms. Lawful basis: our legitimate interests in running a safe, trustworthy platform.
  • To answer your enquiries sent by email or the website contact form. Lawful basis: legitimate interests.
  • To meet legal obligations, such as responding to lawful requests from authorities. Lawful basis: legal obligation.

We do not sell your personal data, show adverts, or use your data for advertising, analytics tracking or profiling.

3. What other users can see

Proper Jobs connects instructors with centres, so some of your information is visible to other users:

  • Instructors: centres can see your name, photo, bio, activities, qualifications and reviews when you apply for their slots or subscribe to them. Your phone number is only shown to centres you subscribe to if you choose to share it.
  • Centres: instructors can see your centre's name, photo, address, slots and reviews.

4. Service providers

We use the following providers to run the service. They process data only on our instructions and are not allowed to use it for their own purposes.

  • Supabase: database hosting, authentication and file storage. Your account data and uploaded photos are stored with Supabase.
  • Apple Push Notification service (iPhone and iPad) and Google Firebase Cloud Messaging (Android): delivery of push notifications. They receive your device's push token and the content of the notification.
  • Apple and Google geocoding services: when you save an address, your device's built-in geocoder sends it to Apple (iPhone and iPad) or Google (Android) to convert it into map coordinates.
  • Mailgun: sending emails from the service and from this website's contact form.
  • Cloudflare: hosting and securing this website.

5. International transfers

Some of our providers are based in, or may process data in, countries outside the UK, including the United States. Where this happens, we rely on UK adequacy regulations or on appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

6. Data retention and deletion

We keep your data for as long as your account exists. You can delete your account at any time in the app: go to Profile → Account → Delete account. When you do:

  • your upcoming lessons are cancelled or withdrawn, and the other people involved are notified;
  • your account, profile, photos, qualifications, applications, notifications and push tokens are deleted straight away;
  • reviews you have given and received, and your booking history, are deleted too, so they will also disappear from other users' profiles and history;
  • copies in our backups are overwritten automatically, usually within 30 days.

You can also delete some data without closing your account, or ask us to delete your account for you. See Deleting your account and data.

Messages sent through this website's contact form are delivered to our email inbox. We keep them for as long as we need to deal with your enquiry and any follow-up.

7. Your rights

Under UK GDPR you have the right to:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: ask us to correct inaccurate data. You can edit most of your data in the app yourself.
  • Erasure: ask us to delete your data.
  • Restriction: ask us to limit how we use your data.
  • Objection: object to processing based on our legitimate interests.
  • Portability: receive your data in a structured, machine-readable format.
  • Withdraw consent: turn off push notifications at any time in the app or your device settings.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

8. Security

All data is encrypted in transit between the apps, this website and our servers. Access to your data is restricted by per-user security rules, and only you can change your own account.

9. Cookies and local storage

This website does not use tracking cookies. The apps store your sign-in session in secure device storage, and your display preferences (such as theme) on your device. These are not used for tracking.

10. Age limit

Proper Jobs is for adults. You must be 18 or over to create an account, and we do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has given us personal data, please contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. If we make material changes, we will let you know through the app or by email. The "Last updated" date at the top of this page shows when the policy was last revised.

12. Contact

Questions about this policy or your data? Email [email protected].